Requesting a Service Transfer

If you are moving to a new address that currently has Arvig MultiWav service, you will be required to move to our new service tiers. This will require placing a new order which will change your billing cycle date. Customers transferring service will see a prorated credit on their first bill cycle of their new plan.

Please e-mail us a written request with the following information:
1. Your Name
2. Old address (please include the street address and apartment number)
3. New address (please include the street address and apartment number)
4. Date in which you would like service to transfer (24 hour minimum notice required)

All requests must be sent to:

Your request will be completed during normal business hours, and you will receive an e-mail confirmation once completed. We apologize an exact time cannot be guaranteed.

There are no charges/fees associated with service transfers. 

Related Articles

Billing Cycle and Due Date

Your billing cycle starts on the day you order service.  You will be billed on the same day each...

What forms of payment are accepted?

We only accept electronic forms of payment, which can be managed from your account online. Cash...

Can I suspend my service while I am out of town?

Unfortunately there is not a way to suspend service. However, you may cancel service and then...

Do I have to enroll in Autopay?

Yes.  Arvig MultiWav collects payments automatically on the due date each month.  We collect...

Do you send invoices?

Arvig MultiWav exclusively provides paperless billing, which means that your invoice will be...

Change Wifi Network for your Plume device.