Cancelling/Discontinuing Service

To cancel service, you may do so at any time by logging into your account, selecting Manage Fiber, and Request Cancellation. You may either process an immediate cancellation or opt to have service cancel at the end of your current billing cycle.  

Note: We do not credit back any prorated charges for the current month if you cancel in the middle of your billing cycle.

Related Articles

What’s in it for me if I refer someone to Arvig MultiWav?

Love your service? Great! If you’ve convinced another resident at an active property that they...

Requesting a Service Transfer

If you are moving to a different address that has MultiWav service, please e-mail us a written...

Do you send invoices?

Arvig MultiWav exclusively provides paperless billing, which means that your invoice will be...

Billing Cycle and Due Date

Your billing cycle starts on the day you order service.  You will be billed on the same day each...

Can I suspend my service while I am out of town?

Unfortunately there is not a way to suspend service. However, you may cancel service and then...